Dato’ Teo Yen Hua
Chief Executive Officer
National Water Services Commission
Malaysia

Bio
Dato’ Teo Yen Huawas appointed as the first Chief Executive Officer in National Water Services Commission (SPAN) of Malaysia on 1st March 2007.Dato’ Teo has served for 32 years in the Malaysian civil service in various capacities in several agencies and Ministries, beginning with the Treasury in 1975, Ministry of International Trade and Industry (MITI), Ministry of Primary Industries and 11 years in the Ministry of Education before being posted to Ministry of Energy, Communications and Multimedia (now known as Ministry of Energy, Green Technology and Water) in 2000. He last held the position of Deputy Secretary General II, Ministry of Energy, Water and Communications (MEWC) before being appointed as the CEO of SPAN effective 1st March 2007.Dato’ Teo is currently involved in the restructuring of the water services industry in the Peninsular Malaysia and Federal Territory of Labuan and the implementation of the Water Services Industry Act 2006 [Act 655]. Prior to this, he was also involved in the restructuring of the telecommunication sector and the implementation of the Communication and Multimedia Act 1998. He holds a BA Economics (Hons) from University Malaya and a MBA from Southern New Hampshire University, USA.

Anusuyah Bai S.K. Sivalingam
Head of Asset Management Unit
Asset Management & Planning Services Section
Planning & Engineering Department
Indah Water Konsortium
Malaysia

Bio
AnusuyahBaiS.K.Sivalingam is currently the Acting Head of the Asset Management Unit under the Asset Management & Planning Services Section (AMPSS) in Indah Water Konsortium. She joined Indah Water Konsortium in May 2007 as a Planning Engineer and is currently based in the Headquarters of Indah Water Konsortium. Her qualification includes a Master Degree (with Distinction) in Safety, Health and Environmental Engineering from University Malaya (UM) and a Bachelor Degree (Hons) in Civil (Environmental) Engineering from University Technology Malaysia (UTM).With 9 years of working experience in diverse fields, her experience includes sewerage planning, infrastructure asset management, project planning, risk management, quality management and conducting business intelligence tasks.

Abstract
Geospatial Technology as a Key Enabler in Sewerage Asset Management
Indah Water KonsortiumSdnBhd (IWK) business is very much centred on physical infrastructure assets. Currently, IWK is responsible for operating and maintaining more than 6,000 public sewage treatment plants and approximately 16,000 km of sewer networks. IWK’s operational coverage includes most parts of Peninsular Malaysia, providing sewerage services to nearly 20 million people. IWK’s strategic approach has been to focus on asset data integrity, systems to manage data and transform the data to information. Follow up to that, developing decision making tools to enable the information to be processed to knowledge and as a basis for decisions and actions relating to assets and service delivery. Hence, the spatial and non-spatial information about the asset is crucial in making any decision and planning. Using GIS is a great aid in graphically presenting geo-referenced information and using it as an enabler for decision making. Therefore, IWK embarked into an Enterprise GIS in 2009, namely IGIS (Integrated Geographic Information System) for handling spatial information of the physical asset and it is being widely used by users in various department within IWK. IGIS also plays crucial part in representing critical asset in across IWK systems such as AMIS (Asset Information System) and also ARMS (Asset Risk Management System). As IWK is currently embarking into the SAP World, GIS also offers seamless integration with the ERP (Enterprise Resources Planning) system in managing linear asset. Thus better visualization of linear asset can be made as well as the capability of geospatial technology can be leveraged in ERP system. This paper will present a brief outline of the role of Geospatial Technology as a key enabler in IWK which integrates all kinds of information from disparate sources into one manageable system so better and informed decisions can be made for effective asset management.

Lt. Kol. Ir. Hj. Noor Azahari Bin Zainal Abidin
Director, Planning, Coordination and Monitoring Division
Water Supply Department
Malaysia


Bio
Ir.NoorAzahari Bin Zainal Abidin is a 1982 Civil Engineering graduate from the University of Wales, U.Kingdom. In 1997 he obtained a post degree in Master of Engineering from University of Roorkee, India - specialising in Water Resource Development. He joined Public Works Department (PWD) of Malaysia in 1982 as a Civil Engineer in the Structural Division. From 1983 onwards, Ir. Noor Azahari Zainal Abidin has a long career in water supply engineering. His early years were involved in design and supervising water supply projects. On the application of Geospatial Technologies in Water Supply - he was involved in customizing Labuan Geographical Information System - used as a tool for water distribution planning & Non-Revenue Water Control. Currently he is the Director of Planning, Water Supply Department, Ministry of Energy, Green Technology and Water, Malaysia.

Abstract
Labuan Water Supply GIS Development
Everything in the Universe occupies a position in space and time. Even then, the space occupied by the whole Universe is continuously expanding! All of us should realize that the image of bright stars on a twinkling night, is an image of stars that had happened decades, centuries and even thousands of years ago. Because light travels 300,000 km per second, the fact is that, what we see around as present is actually the past. So what is present? Such is the complexity of space and time. From the complexity of the universal world, we are down to the simplicity of our planet – the Earth. The Earth has its own localized coordinates system. The word geospatial refers to anything that has a geographic location on the earth and when it comes to Geospatial Analysis – it is about an analysis performs onto geographical data using statistical and other information techniques. Geospatial analysis, using Geographical Information System (GIS) for ultilies such as water supply was developed much recent as compared to its usage in military, intelligence and natural resources. For the Federal Territory of Labuan, Malaysia, Labuan Water Supply GIS LWGIS) was developed in late 1990’s. It kick-off as a pilot project to capture all water utility features such as water pipes, valves, special fittings, reservoirs, dams, pumps and water treatment plants. The Water Supply Branch of the Public Works Department Malaysia started this pilot project with technical assistance from Japanese Consultation International Agency (JICA). From here onwards, a series of GIS related projects/efforts had been carried out. LWGIS was expanded to cover the whole island and customized for engineering applications. The latest GIS related project was to upgrade the existing GIS, distribution system’s hydraulic analysis and the creation of an Integrated Management System for NRW, which integrates SCADA, telemetry and billing system into the NETBASE application.

Hajime Horiguchi
General Manager of Business Department
Tokyo Suido Services
Japan


Bio
Hajime Horiguchi is a “Professional Engineer (Water supply and Sewerage)” certified by the Institute of Professional Engineer, Japan. He graduated from Faculty of Civil Engineering, Kisarazu National College of Technology, Japan. He began his career as a Civil Engineer at Bureau of Waterworks, Tokyo Metropolitan Government. His last position at TMG is Director of Water Supply Operation Center in the Bureau of Waterworks. In 2012, he was appointed as General Manager, Business Department in Tokyo Suido Services Co.,Ltd. He also manages JICA’s waterworks training courses and NRW projects.

Abstract
NRW Reduction in Tokyo – GIS/SCADA Water supply in Tokyo boasts its history of over 400 years. 115 years have passed since Tokyo Waterworks started its modern waterworks business in 1898. Today the population served is 13 million and the average distribution amount is 4.3 million m3/day. The total distribution pipe in Tokyo is 26,000 km. This huge pipe network is divided into 7,200 DMAs, each consisting of 2-3 km of pipes. Each DMA retains diagrams containing information of various kinds, and data reflecting the leakage surveys done in the area. Same diagrams are also available for service pipes where majority of leakage tends to occur. These data and information are updated immediately to ensure consistency with the field work done. Priority is given to major leakage points for effective NRW reduction. In 1991, a Mapping System was introduced based on these diagrams and experience and the NRW has been improved significantly since then. As the result, the leakage rate was reduced to 2.7 % in 2012 from 20 % in 1955, which is the world lowest NRW level. These challenges of Tokyo won the IWA-PIA (Project Innovation Award) 2012.Proper water pressure control is also important for NRW reduction. The Water Supply Operation Center was established in 1974 for efficient and effective control of large and complex water system in Tokyo. This Center contributes to reduction of excessive water pressure through online data collection of water volume and pressure. Currently, Tokyo Waterworks has secured stable water supply by total management from water resources to distribution.

Ir. Zainuddin Md. Ghazali
Chief Operating Officer
Ranhill Water Services Sdn. Bhd.
Malaysia


Bio
Ir. Zainuddin bin Md. Ghazali is the currently the Chief Operating Officer of Ranhill Water Services Sdn Bhd, Malaysia. An Engineer by degree (BSc.Civil, University of Glasgow, UK) and M.Eng (Environmental Engineering) Asian Institute of Technology Bangkok, Ir. Zainuddin is also a member of the Institution of Engineering Malaysia and Registered Professional Engineer with the Board of Engineers, Malaysia. With more than 30 years of experience in water supply industry, he is now a Technical Advisor to a few water supply operators on issues including water treatment, distribution, water quality, planning and technical and support services to resolve problem areas and to achieve efficient operations, customer services, GIS, project management and NRW Reduction program. He has been involved in many Water Operator Partnership (WoP) Programs organised by ECO-Asia, Asian Development Bank, World Bank and now Waterlinks. He is also one of the author for the NRW Handbook for Managers.

Abstract
Applying GIS Functions in NRW Reduction Activities
Non-Revenue Water (NRW) is a global issue whereby the percentage reduction to its optimum level has to be achieved in order to improve water services to the public. Besides percentage, Leakage Index (ILI) is another scale to measure performance in water utility. It leads to enhance methodology and equipments in order to have a continuous NRW monitoring. In Malaysia, many states have embarked on NRW initiatives program to manage the reduction. Ranhill Water Services Sdn Bhd (RWS) has been supporting SAJ Holdings Sdn Bhd (SAJ) in Johor, Air Kelantan Sdn Bhd in Kelantan, Syarikat Air Melaka Bhd in Melaka and Syarikat Air Trengganu in part of Trengganu to reduce their NRW. Among key initiatives in NRW reduction activities is the application of GIS functions. GIS is the software that provides spatial and attributes data that represent it in geographical display. There are many areas how GIS functions are used in the water supply operational and planning activities. The paper is to focus on three (3) items which are Network modelling, asset registration and design of DMA.Firstly, GIS data exported to Network modeling software help us to analyze customer demand trending with supported data from billed consumption and GIS data. The model is to analyze whether water demand on certain DMA or water supply system is sustainable or requires further capacity and upstream development. Another GIS function is to register water asset from source to customer meters. Asset register will assist in identification of spatial location so that burst can be managed properly. For example, what valve to close upon burst occurrence. In addition, multiple locations of bursts on the same pipeline can help in making decision to replace the pipeline or not. The third GIS function is to improve the design establishment of DMA. NRW is managed based on DMA boundary in which how many numbers of customer is attached to the DMA boundary meter. The right design shall ensure the NRW calculation for in flow consumption is correct compared to customer’s billed usage consumption.In conclusion, GIS functions play important role to help expedite NRW reduction activities. Without the functions, it will be difficult to manage the reduction.

Mohd Hazley Halim
Head of Facility Management
Water Asset Management Company
Malaysia


Bio
Mohd Hazley Halim, currently holding a position as a Head, Facility Management at PengurusanAset Air Berhad (Water Asset management Company) with 12 years of wide-ranging experience from GIS, GPS, Remote Sensing, IT and Asset Management.He obtained his B.Sc of Geoinformatics in 2002 from UniversitiTeknologi Malaysia and M.Sc Remote Sensing and GIS in 2006 from Universiti Putra Malaysia. Currently he is pursuing his Phd in UTM. Since then, he has handled numerous Asset and GIS projects. With wide-ranging expertise to back him, Mohd HazleyHalim has conducted numerous training on GIS for government departments such as JabatanKerja Raya, Syarikat BekalanAir Selangor SYABAS, JabatanPerancangan Bandar Dan DesaNegeri Perak and MINDEF.

Abstract
Leveraging GIS Tools for Asset Management on Water Asset Management in Malaysia
The management of a water asset is becoming more complicated and demanding due to the request from water operator not only to keep the water asset in good condition but also in an optimal manner. As a custodian of national water assets, a centralized nationwide platform to manage and overcome the challenges in managing water asset need to be defined and it can be achieved through the implementation of Water Asset Management System (WAMS). WAMS is a combination of systems from GIS and Asset Management which has been successfully completed in 2012. From PAAB point of view as the asset the custodian of national water assets, GIS is use to register, manipulate and analyze the information captured and obtained by various Service Licensees migrated to the new regime (Water Services Industry Act 2006). With WAMS, PAAB would be able to geographically prioritize the critical levels which will be analyse from Multiple Criteria Decision Analysis (MCDA) of assets in a system from various Service Licensees. With the critical levels clearly defined and prioritized, it would be easier for PAAB to allocate the actual requirements required. It will also allow Service Licensees and PAAB to clearly defined if an asset needs to be replaced or upgraded rather than replacing the overall supply system whereby premature replacement of assets can be avoided.